FAQs

Product Information

What is the difference between Pulseroll and a regular foam roller?

Unlike traditional foam rollers, our vibrating foam rollers are able to offer a more comfortable foam rolling experience. Whether you use our vibrating foam roller or our pro product, Pulseroll is able to offer high penetration sore muscle relief, and can be used at different intensity levels thanks to its 4 speeds. 

It’s a whole new experience, even for those who regularly foam roll. Whether you are looking for a foam roller for sciatica or are looking to ease next day muscle soreness and increase your range of motion, Pulseroll is the answer for you.

Why is it good to roll out your muscles?

As many athletes and trainers have discovered, using a foam muscle roller is a great way to smooth out your muscles and alleviate any muscle soreness or tenderness. By smoothing out the fascia, the tissue that stretches over your muscles, you are working to release any tightness that can lead to knots or discomfort. By using a muscle roller, you are releasing tension as foam rolling can loosen tight soft tissue and can improve blood flow.

Are vibrating massagers good for muscles?

If you’re wondering whether a muscle massager is good for your muscles, then the answer is yes! Vibrations are frequently used as a massage technique to relieve tight muscle tension. By using a muscle massager, you are allowing yourself to target specific muscles that are causing you pain and discomfort. 

Muscle massagers, such as a vibrating roller and a muscle massager gun, have many other benefits, such as reduced pain after exercise, increased blood flow, improved performance, and lesser frequency of injury.

Who can benefit from Pulseroll products?

If you’re wondering if Pulseroll is for you, then yes, we are – Pulseroll is for everyone! Pulseroll products are used by a variety of people of all ages. Our customer base includes professional athletes, fitness enthusiasts, yoga & pilates students, those who suffer from aches, pains or chronic injuries, and anyone looking to improve their flexibility and care for their health.

Whether you’re looking for a vibrating foam roller or a massage gun or something to ease those aches and pains, we’ve got you covered!

How much do Pulseroll products weigh?

Both the Pulseroll vibrating foam roller and vibrating massage ball weigh 1kg. We strive to ensure that all of our products weigh as little as possible to ensure they are easily transported for use on the go.

How long does the battery last and is it rechargeable?

Both our vibrating foam roller and vibrating massage ball runs from an internal, rechargeable battery. With every single purchase, we make sure a charging adapter is provided within your order.

The continuous time use for our products is as follows:

Vibrating foam roller –  

Level 1 : 240 mins
Level 2 : 180 mins
Level 3 : 120 mins
Level 4 : 60 mins


Vibrating massage ball –
Level 1:  300 mins
Level 2: 180 mins
Level 3 : 120 mins

Is there anyone who should not use Pulseroll?

The team here at Pulseroll recommend that anyone who is pregnant, has a pacemaker, is undergoing chemotherapy treatment, or has any other health condition they believe could be affected by using muscle recovery equipment of this kind should consult with a doctor prior to using any products.

Please seek advice from your doctor before using a product if you are unsure.

What about my remote control?

Our vibrating foam rollers, vibrating peanut ball, and vibrating massage ball all come with an easy to use, one-touch remote control. You can easily change between speed settings by simply turning the product on with the main button, then clicking the remote to change the speed through the various levels.

I can’t work my remote control, how do I do this?

If the remote doesn’t seem to be working, it may not be paired to the product. Simply turn it on to speed level 2 and hold the remote next to the vibrating product. Then click the remote at least 5 times and it should pair. If you have tried this and are still struggling to get your remote control to work, please do get in touch with us.

Vibrating Foam Rollers

Do vibrating rollers work?

Since using a regular foam roller can cause some discomfort, vibrating foam rollers can be really effective at massaging your muscles through a more comfortable technique. The best vibrating foam roller on the market is one that is scientifically proven to ease next day muscle soreness and increase range of motion, and that is the Pulseroll vibrating foam roller. 

Our vibrating foam rollers have been scientifically proven to reduce soreness, ease any aches, pains and discomfort, and increase blood flow in the muscles.

Is foam rolling good for sciatica?

In some circumstances, sciatica pain can be caused by tightness in the muscle tissues in the quads and glutes. By using a vibrating foam roller, you can help to loosen the tissues in these areas in order to prevent pressure or compression on the sciatic nerve. 

By using a foam roller for sciatica, specifically a vibrating roller, you will be able to vibrate the area where you are feeling the pain and provide even deeper relief to release tension and tightness in the specific sore areas. Foam rollers for lower back pain and sciatica are proven to be effective at providing relief from discomfort.

Massage Guns

Are massage guns worth it?

Massage guns provide a relief that is more intense than foam rolling or any kind of massage therapy. When it comes to workout recovery, using a muscle gun is a sure way to provide a deep tissue massage without having to pay for a professional massage. Investing in a massage therapy gun gives you all the post-workout relief you need from the comfort of your gym or home. The most cost effective and best massage gun on the market is the Pulseroll Massage Gun.

Do massage guns help recovery?

Investing in a recovery massage gun is one of the best ways to keep your body in top shape when training and warming up and down. Recovery massage guns are able to increase blood flow to a specific muscle area, which can help to reduce inflammation and muscle tension and break up those often painful knots that seem to linger after a hard workout. Massage guns are also used prior to intense workouts to help warm up muscles ahead of activity.

Do percussion massage guns work?

Using a percussion massage gun provides bursts of pressure into the tissue of the body, allowing you to target any specific areas of soreness or discomfort. Percussion massage guns have a wide range of benefits including decreased stress levels, reduced pain and tissue tension, enhanced recovery, improved blood circulation, and improved range of motion.

Payment Information

What payment methods are accepted?

Here at Pulseroll, we accept PayPal and all major debit and credit cards so no matter what your online payment method is, we facilitate it all. We now also offer the feature to pay via Klarna, providing you with more options.

Is buying online safe?

The team at Pulseroll take your privacy very seriously. We are very strict on the fact that we do not and never will share your information with any third parties. We also use HTTPS to ensure that your payment information is securely encrypted. Shopping online with Pulseroll is as safe as can be!

Orders and Returns

Do you ship internationally?

We are happy to say that we ship to the UK and more than 30 European countries. For deliveries outside Europe, please contact us and we will do our best to accommodate you and your order.

Do you offer discounts for bulk purchases?

If you wish to buy more than 5 units, please contact us to discuss bulk discounts. We offer industry discounts to fitness instructors, personal trainers, and sports coaches so do get in touch with us to discuss this further.

Who should I to contact if I have any queries?

In the event of product/order queries, please contact customerservice@pulseroll.com.

How can I return / replace a product?

Here at Pulseroll, we offer a 90 day money back guarantee. We do this as we are so proud of our products and are very confident that you will love them too.

On the rare occasion there is an issue with a product or you are unhappy with your purchase, please contact us quoting your order number to discuss further.

Orders made within 30 days can be returned to us free post for a refund or replacement. Orders returned after 30 days but within 1 year of purchase can be replaced but the customer needs to cover the shipping cost to return the item. The customer can use an insured shipping method to protect the item from losses.

How long will it take to get my package?

Our delivery takes 48 hours within the UK. We cannot guarantee set delivery times for other European countries as this can be affected by customs.

How can I cancel or change my order?

If you need to change or cancel your order, please contact us quoting your order number so that we can assist you.

How do I track my order?

When making an order through our website you will get notifications from DPD on the best time to deliver your product. You can reply by email or ideally by mobile phone number. Please check your email spam if you do not receive any notifications.