FAQs

Product Information

What is the difference between Pulseroll and a regular foam roller?

Unlike traditional foam rollers, Pulseroll is able to offer high penetration muscle relief, and can be used at different intensity levels thanks to it’s 4 speeds. It’s a whole new experience even for those who regularly foam roll.

Who can benefit from Pulseroll products?

Pulseroll products are used by a variety of people of all ages. Our customer base includes professional athletes, fitness enthusiasts, yoga & pilates students, those who suffer from aches, pains or chronic injuries, and anyone looking to improve their flexibility and care for their health.

How much do Pulseroll products weigh?

Both the Pulseroll and Pulseball weigh 1kg.

How long does the battery last and is it rechargeable?

Both Pulseroll and Pulseball run from an internal, rechargeable battery. A charging adapter is provided with each purchase. The continuous time use for our products is as follows: Pulseroll Level 1 : 240 mins Level 2 : 180 mins Level 3 : 120 mins Level 4 : 60 mins Pulseball Level 1:  300 mins Level 2: 180 mins Level 3 : 120 mins

Is there anyone who should not use Pulseroll?

Pulseroll recommends that anyone who is pregnant, has a pacemaker, is undergoing chemotherapy treatment or has any other health condition they believe could be affected consult with a doctor prior to using Pulseroll.

Payment Information

What Payment Methods Are Accepted?

Pulseroll accepts PayPal and all major debit and credit cards.

Is Buying Onine Safe?

Shopping with Pulseroll is secure and we take your privacy seriously. We do not and never will share your information with any third parties. We also use HTTPS to ensure that your payment information is securely encrypted.

Orders and Returns

Do you ship internationally?

Pulseroll ships to the UK and more than 30 European countries. For deliveries outside Europe, please contact us and we will do our best to accommodate you.

Do you offer discounts for bulk purchases?

If you wish to buy more than 5 units, please contact us to discuss bulk discounts. Pulseroll also offer industry discounts to fitness instructors, personal trainers and sports coaches.

Who should I to contact if I have any queries?

Please contact sales@pulseroll.com with any further queries you may have.

How Can I Return a Product?

Pulseroll offers a 30 day money back guarantee. We are proud of our products and are confident you will love them too. On the rare occasion there is an issue with a product or you are unhappy with your purchase, please contact us quoting your order number to discuss further.

How Long Will It Take To Get My Package?

Delivery takes 48 hours within the UK. We cannot guarantee set delivery times for other European countries as this can be affected by customs. 

How Can I Cancel Or Change My Order?

If you need to change or cancel your order, please contact us quoting your order number so that we can assist you.

How Do I Track My Order?

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